|
If an All American or XLH70 fishing rod is broken in any way, fishing or otherwise, ship that rod to Grandt Industries along with a letter of explanation. Include your name, address, and phone number along with a check for $25.00 per rod, for warranty processing. If we are in receipt of a warranty fishing rod not accompanied by a check or money order you will receive notice of the balance due. If a check, money order or credit card number is not received within 60 days, the warranty on that fishing rod will be null and void. Grandt Industries will then repair or replace your fishing rod and return it to you as soon as possible. This warranty applies to all wholesale, private label and all other Grandt customers. Blatant abuse will void this warranty. IM3000, XLH3000 and XLH52 rods have a one year warranty replacement and are not part of our Lifetime Warranty. Split Bamboo Rods are not covered by this warranty due to the material itself and elements it can be exposed to. "This warranty does not apply to rods broken by airlines or freight carriers."
Any rods that are left at our office for more than 60 days will be considered VOID from our Lifetime Warranty.
Please note that all purchases are FINAL. They are non-returnable and non-refundable. This policy is in effect for all phone, show, internet or any other means of ordering fishing rods and products. This is to ensure you always have brand new, high quality products at all times, and that we do not sell used or returned products to our customers.
Grandt Industries is a Manufacture and does not offer a DROP OFF or PICK UP SERVICE for WARRANTY PROCESSING...
NO EXCEPTIONS Please follow warranty information Provided.
|